Reference

metro4d Terms & Conditions for Your Account

metro4d Terms & Conditions explain how you open, use and protect your account, including access through DANA, OVO, GoPay and QRIS.

Account access rulesWallet verificationGame conduct termsData and cookie choices
metro4d metro4d Terms & Conditions for Your Account
CONTACT ROUTES

Get Help With a Terms Question

A clear contact path matters when a clause affects your account or wallet status.

Account access If phone verification or login access stalls, contact support from the account route and…
Wallet status For DANA, OVO, GoPay, QRIS or bank transfer questions, include the payment reference.
Policy changes Ask us to clarify a current clause or request a correction to your account…
ACCOUNT RECORDS

How We Apply These Account Terms

We apply the Terms & Conditions through visible account steps rather than hidden assumptions. Phone verification supports account access, wallet references help match payment records, and browser behaviour…

Account data

We use the account details you provide to create access, complete phone verification and connect relevant payment records.

Cookies

Cookies may remember session settings and help keep the Terms & Conditions page available during account access.

Account security

Your login details should remain under your control. If access appears unfamiliar, stop using the account and contact support through…

Payment records

Wallet and transfer references may be checked against the account details submitted during a transaction.

Record retention

We retain account and transaction records for the period needed to operate the account, answer disputes and meet applicable legal…

Requesting changes

To request a correction to personal or account information, contact us through the support route beside the cashier path.

Answers About metro4d Terms & Conditions

These Terms & Conditions questions cover the account decisions Indonesian customers ask about most often. Read the answers before opening access, using a wallet or requesting help, then contact us through the stated support route when your situation needs a record-specific response.

They cover account creation, phone verification, login control, wallet and transfer records, game access, cookies, data handling, policy changes and the support route. Access or eligibility depends on local law.

Yes. They identify DANA and QRIS as supported payment routes and explain why account details or references may be checked. The same policy approach applies to OVO, GoPay and bank transfer.

The terms apply to access across the listed lobby titles, including Baccarat and Cleocatra, but each title may show its own operating rules. Availability remains where local law permits.

Contact support through the route beside the cashier path, identify the account field that needs correction and provide the requested account reference. We use that request to locate the relevant record.

Do not create duplicate account details while the issue is unresolved. Use the account support route, explain where verification stopped and include the affected phone reference so the access terms can be applied correctly.

Cookies can retain session settings while you move between the policy page and account area. Your browser lets you clear or block them, although some account-session behaviour may then change.

We may update the wording when operational or legal requirements change. The current page is the version to read before use, and support can explain which clause changed or affects your account.